Reference

namatoto Privacy Policy: What We Collect and Why

The namatoto Privacy Policy sets out exactly what personal information we collect when you open an account, connect a wallet like DANA or OVO, and access the lobby…

Account data handled securelyDANA, OVO, GoPay & QRIS wallet data protectedYour rights explained clearlyData never sold to third partiesContact us anytime to request changes

Explore Our Lobby Read FAQ

What This Policy Covers and Where It Applies

namatoto Service availability depends on jurisdiction. Users are responsible for checking local law before access.

This Privacy Policy applies to all personal data you provide when registering, verifying your phone number, depositing via QRIS or bank transfer, or contacting our support team. The scope of data we hold depends on local law — certain features and the associated data collection are

1
only activated where local law permits. We collect your name, phone number, email address, and payment references tied to rails such as GoPay, BCA virtual account or BRI bank transfer. We do not store full wallet credentials; payment processors handle sensitive transaction data on their own
2
secured systems. Data we collect is used solely to operate your account, process transactions, and respond to support requests.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

PRIVACY CONTACT PATHS

How to Reach Us About Your Privacy Rights

DATA HANDLING STANDARDS

How We Handle, Store and Secure Your Information

Every account on namatoto is protected by a combination of phone verification, encrypted data storage and controlled access policies that limit which internal systems can read your personal…

Cookie Usage

We use session cookies to keep you logged in and analytics cookies to understand how the lobby is navigated.

Account Security

Phone number verification is required before your account becomes active.

Data Retention

We retain your account data for as long as your account remains open and for a period afterwards as required…

Third-Party Sharing

We share your data only with the payment processors needed to clear your DANA, QRIS or bank transfer transactions and…

Your Right to Access

You can request a full copy of the personal data we hold on your account at any time.

Policy Updates

When this Privacy Policy changes in a material way, we will notify you via the email address registered to your…

Privacy Policy Questions We Hear Most Often

The questions below are the ones we see most frequently from people reviewing the namatoto Privacy Policy before opening an account or making a first deposit via DANA or GoPay.

We collect your full name, phone number, email address and date of birth during registration. After your first deposit, we also store a reference tied to the payment method you used — DANA, OVO, GoPay, QRIS or bank transfer — but not your full wallet credentials.

We share data only with payment processors required to clear transactions and with fraud-detection services. We do not sell, rent or trade your personal information to any advertising or marketing third party under any circumstances.

Transaction data for DANA, QRIS and other rails is handled by the payment processor on their secured infrastructure. We store only a transaction reference on our side, not your full wallet number or banking credentials.

Yes. Submit a deletion request via live chat or email. We will remove your personal data from active systems within 30 days, subject to any retention obligations that depend on local law and applicable regulations.

Open your account settings page after logging in and select the profile section. You can update your email there directly. Phone number changes require identity verification through a one-time SMS code before the change is confirmed.

We use session cookies to maintain your login state and analytics cookies to improve lobby navigation. You can disable analytics cookies in your browser settings at any time without losing access to your account or the payment cashier.

We will send a notification to your registered email address at least 14 days before any material change takes effect. You can also check this page at any time to see the current version and the date it was last updated.

namatoto Privacy Policy: What We Collect and Why

How to Reach Us About Your Privacy Rights

How We Handle, Store and Secure Your Information

Cookie Usage

Account Security

Data Retention

Third-Party Sharing

Your Right to Access

Policy Updates

Privacy Policy Questions We Hear Most Often

01 What personal data does namatoto collect when I register?

02 Does namatoto share my data with third parties?

03 How does namatoto protect my payment information for DANA and QRIS?

04 Can I request deletion of my namatoto account data?

05 How do I update the phone number or email linked to my namatoto account?

06 Does namatoto use cookies, and can I turn them off?

07 How will I know if the namatoto Privacy Policy changes?

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